Constitution Surgery Center EastConstitution Surgery Center East

Patient Information

 

WELCOME

Dear Patient,

The team at Constitution Surgery Center East welcomes you to our facility. Constitution Surgery Center East is a state of the art outpatient surgical center and was designed, built, equipped, and staffed to provide the highest quality surgical care.

Constitution Surgery Center East is a Connecticut licensed and Medicare Certified Outpatient Surgery Center.

We are proud to offer this high quality care as a more convenient and cost effective alternative to traditional hospital care. Our team has been carefully selected and include some of the most outstanding professionals in Connecticut.

We encourage you to visit our website at www.cesc-east.com. If you have any questions, please call 860-701-0140 Monday through Friday 8am-4pm.

Thank you for choosing Constitution Surgery Center East. We are committed to providing the finest healthcare.

Sincerely,

The Staff of Constitution Surgery Center East
174 Cross Road
Waterford, CT 06385

Before Surgery

Your doctor may order tests such as lab work and/or EKG to show your body is healthy enough for surgery and anesthesia. Depending on your medical history, you may need additional tests.

Day of Surgery

Shower or bathe the night before or the morning of surgery. Skin is the body’s first line of defense against infection.

Day of Surgery at the Center

Please arrive on time to the Surgery Center and check in with the receptionist. The time you are given for arrival is an approximate time. Sometimes surgeries are cancelled and we may need to call you in earlier or surgery may take longer than planned and your surgery may be delayed. Your family or friend may wait in the waiting room.

Your Role in Recovery

After you have returned home, re-read the discharge instructions and follow your doctor’s orders regarding surgical site care, rest, medication, diet and activity.

Pain Management

Do not take additional Tylenol/acetaminophen while taking narcotic pain medication. Most pain medication already has Tylenol/acetaminophen in it. The maximum dose of Tylenol/acetaminophen in a 24-hour period is 4000mg.

Advance Directives

An Advanced Directive is a statement that outlines the medical treatment you’d want or names the person you’d want to make healthcare decisions for you if you could no longer express your wishes.

This facility does not provide implementation of advanced directives, however, the following protocol is in place:

A copy of the chart (to include the advance directive waiver, if applicable) will be transferred with the patient to the hospital.

Providing excellent service is a high priority at Constitution Surgery Center East. The goal of every staff member is to provide you with a high quality, comfortable and relaxing visit. We would appreciate if you would complete our patient satisfaction questionnaire after your visit and return it to your surgeon during your next appointment. Your comments are important to us.

Patient Rights and Responsibilities

As a patient, you have the right to:

As a patient, you are responsible for:

Any complaints regarding this policy should be addressed to either:

Elizabeth Windom, RN BSN, Administrator: 860-701-0140 or:
Connecticut Department of Public Health
Facilities Licensing and Investigation Section
410 Capitol Avenue MS#12FLIS
Box 340308
Hartford, CT. 064134-0308
860-509-7400
Medicare Ombudsman Office: 800-633-4227
http://www.cms.gov/center/ombudsman.asp

Billing and Payment

You can expect the cost of your surgery to be significantly less than if performed at a local hospital. Constitution Surgery Center East accepts assignment from Medicare and is a participating provider with most health plans. Any insurance co payment will be collected upon admission. Please call your insurance provider to verify what your out of pocket expense for outpatient surgery will be. The center accepts cash, check, and all major credit cards.

Directions

Constitution Surgery Center East is conveniently located at 174 Cross Road in Waterford, CT 06385.

From Norwich- Interstate 395 South: Take Exit 77 (the Crystal Mall exit) and turn left onto Route 85. Go to your second traffic light (after the Dunkin Donuts) and turn right onto Cross Road. We are the 3rd driveway on the right, between Curtin Livery Service and Shipman’s Fire Equipment.

From Old Saybrook & South-Interstate 95 North: Go over bridge and continue on I-95 North. Take Exit 81 and turn left at the end of the exit ramp. At traffic light turn left onto Cross Road. Continue past BJ’s Wholesale Club for approximately ½ mile and we are on the left side between Shipman’s Fire Equipment and Curtin Livery Service. If you reach the Route 85 intersection you have gone too far.

From Route 2 South & 85: Take Route 2 South to Route 11. When Route 11 ends in Salem turn left onto Route 82. Go straight until you reach the first traffic light (Salem 4 Corners). At the light, turn right onto Route 85. After you pass under I-395 (approximately 8 miles) go to your second traffic light (after Dunkin Donuts) and turn right onto Cross Road. We are the 3rd driveway on the right, between Curtin Livery Service and Shipman’s Fire Equipment.

From Route 2 North: Take Route 2 South to Route 11. When Route 11 ends in Salem turn left onto Route 82. Go straight until you reach the traffic circle. At the circle, turn right onto Route 85. After you pass under I-395 (approximately 8 miles) go to your second traffic light (after Dunkin Donuts) and turn right onto Cross Road. We are the 3rd driveway on the right, between Curtin Livery Service and Shipman’s Fire Equipment.

From Groton: Take I-95 South over Gold Star Bridge to Exit 81. Turn left at the end of the exit ramp. At 2nd traffic light turn right onto Cross Road. Continue past BJ’s Wholesale Club for approximately ½ mile and we are on the left side between Shipman’s Fire Equipment and Curtin Livery Service. If you reach the Route 85 intersection you have gone too far.